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Omer Nugdallah Abdelhafiz

Omer Nugdallah Abdelhafiz

Account Manager · Marketing Strategist · Operations Manager · Business Developer

Doha, Qatar & Riyadh, Saudi Arabia

Profile summary

Public CV for Omer Nugdallah Abdelhafiz.

Career highlights

Grew combined Instagram and LinkedIn following across three Alpina Group brands through consistent, data-driven content strategy.

Built Menats from an internal function into a client-facing digital agency generating new external revenue.

Reduced content production turnaround time by introducing standardized creative briefs and AI-assisted workflows.

Successfully co-founded and scaled Ghost Kitchen Restaurant over five years, from a single mobile unit to a recognised local F&B brand.

Key skills

SkillsAccount & Client Management Multi-Brand Strategy Team Leadership & Mentoring Social Media Growth (IG / LI) Execution Content Production & Briefs AI Tools & Automation Business Development & Sales KPIs

Professional experience

Marketing Manager · Alpina Group — DohaJan 2025 - Present
Qatar /briefs, and full production pipelines.
  • Spearheaded marketing strategy across four brands: Business Cloud (flexible offices), Cloud Kitchen (F&B), GoFood (delivery app), and Menats (digital agency).
  • Recruited, onboarded, and managed a creative team including Social Media Manager, Graphic Designer, and Photographer/Editor — ensuring consistent brand output across all channels.
  • Managed and actively grew Instagram and LinkedIn accounts for Business Cloud, Cloud Kitchen, and Menats, building engaged communities and increasing organic reach month-over-month.
  • Produced 40+ posts per month across brands through structured monthly content calendars, bilingual creative
  • Positioned Menats as an external client-facing digital agency, developing service offerings and securing new business relationships.
  • Implemented AI persona strategies and automated content workflows to scale brand presence without proportional cost increases.
Operations & Accounts Manager · Jewan Services (Alpina Group) — DohaJan 2025 - Present
Qatar /
  • Serving concurrently as Operations & Accounts Manager for Jewan Services, a company under the Alpina Group umbrella, overseeing day-to-day operations, client accounts, and reporting across its portfolio companies.
  • Set up operational systems for Jewan Services on Odoo (CRM, Project, Invoicing, and Documents modules) to streamline client and project management.
  • Followed up on contracts with external companies as well as with clients — coordinating with external legal, tax, financial, and translation firms on Jewan Services' behalf.
  • Aligned branding, operations, and reporting between Jewan Services and the wider Alpina Group structure. Sales Coordinator · Oryx Factory — Doha, Qatar | Mid – Late 2024
Marketing Specialist · AL Massa Advertising /Jan 2022 - Jan 2023
solutions for medical centersand marketing for medical centers.
  • Planned and executed marketing campaigns across the agency's three core business lines: events, software
  • Organized and marketed corporate and medical-sector events, managing planning, promotion, and on-ground coordination.
  • Marketed software solutions built for medical centers, supporting positioning and client acquisition for healthcare-technology offerings.
  • Developed and ran marketing campaigns specifically for medical centers, growing visibility and driving patient/client acquisition for healthcare clients.
Co-Founder & Operations Manager · Ghost Kitchen Restaurant — Cairo & Khartoum /Jan 2018 - Jan 2022
aspects from concept to daily execution.
  • Co-founded and operated a mobile F&B brand specialising in premium chicken sandwiches, managing all
  • Handled end-to-end operations including menu development, inventory management, supplier relations, and quality control.
  • Developed the brand's marketing identity and grew a loyal customer base through consistent product quality and creative social media promotions.
  • Scaled the business over five years before strategic exit, gaining deep hands-on experience in entrepreneurship and customer-centric operations. TOOLS & PLATFORMS Meta Business Suite & Ads Manager · Odoo (CRM, Project, Invoicing, Documents — system setup & workflow configuration) · Canva & Adobe Express · Google Analytics & Search Console · Microsoft Office Suite · LinkedIn Campaign Manager · AI Content & Prompt Tools · Metricool · Mailchimp · CRM & Pipeline Tracking

Languages

Arabic · Professional